Shipping & Returns

We want you to have a smooth and satisfying experience with Aura-Virdys.

Shipping

Orders are processed within 1–3 business days, excluding weekends and holidays.

Shipping times may vary depending on your location and the shipping method selected at checkout. Once your order has shipped, you will receive a confirmation email with tracking information when available.

Please note that delivery times are estimates and may be affected by factors beyond our control.

Returns & Exchanges

Due to the nature of personal care products, we are unable to accept returns or exchanges on opened or used items.

If your order arrives damaged or incorrect, please contact us within 2 days of delivery. We will gladly review the issue and work with you to find an appropriate solution.

To request assistance, please contact us using the information provided on our Contact page.

Thank you for choosing Aura-Virdys. Your trust means everything to us.