Shipping & Returns

We want you to have a smooth and satisfying experience with Aura-Virdys.

Shipping

Orders are processed within 1–3 business days, excluding weekends and holidays.

Shipping times may vary depending on your location and the shipping method selected at checkout. Once your order has shipped, you will receive a confirmation email with tracking information when available.

Please note that delivery times are estimates and may be affected by factors beyond our control.

Returns & Exchanges

Due to the nature of personal care products, we are unable to accept returns or exchanges on opened or used items.

If your order arrives damaged or incorrect, please contact us within 2 days of delivery. We will gladly review the issue and work with you to find an appropriate solution.

To request assistance, please contact us using the information provided on our Contact page.

Thank you for choosing Aura-Virdys. Your trust means everything to us.

Skin Care Guide

  • Frankincense for skin

    Frankincense for Skin: Benefits, Uses, and Why It Matters in Natural Skincare

    Discover the benefits of frankincense for skin—soothing, anti-aging, and purifying properties that make it a powerful ingredient in natural skincare.

    Learn More 
  • Bar of soap with lather, surrounded by natural elements on a wooden surface.

    Is Lather a True Indicator of Soap Quality?

    Less lather, more care. Discover why a high-quality natural soap cleans gently and truly respects your skin.

    Learn More 
  • Natural Soaps and Fragrances

    The Truth About Soap Fragrances: Natural vs Synthetic Scents

    Discover the difference between natural and synthetic soap fragrances, their impact on sensitive skin, and how to choose a truly gentle soap.

    Learn More 
  • Natural soap bar with oats and other ingredients on a rustic surface

    The Benefits of Oatmeal for the Skin

    Discover how oatmeal gently soothes, hydrates, and protects sensitive skin. Simple, natural care inspired by the Aura-Virdys philosophy.

    Learn More 
  • A beautiful woman taking care of his skin in front of a mirror

    How to Identify Your Skin Type

    Learn how to identify your skin type at home—normal, dry, oily, combination, or sensitive—and choose the right skincare routine for healthy skin.

    Learn More 
  • Woman applying cream to her face with a towel on her head, surrounded by skincare products.

    Avoid these 5 mistakes when whashing your face

    Five common mistakes to avoid when washing your face.

    Read more 

  • What a Safe Soap Does Not Contain


    Learn which common soap ingredients can irritate skin—and why safe soaps leave them out.

    Read more 

  • How To Know Your Type of Skin

    Knowing your skin type is the first step to healthy skin. Discover a simple method to identify it and care for it naturally.

    Read more